About Us

All caregivers are direct employees of Tender Nursing Care. Tender Nursing Care and all employees are insured and bonded.


We provide:

*Complete in-person assessment upon the start of service at the client’s place of residence.

*Personalized care plans, maintain individualized records, and thorough documentation.

*Specialized 24-hour care services.

*Physiotherapy, Occupational Therapy, Nutrition Counseling, Dietitian, Naturopathic Doctors, Dialysis Assistance Services, Registered Nurse, Registered Practical Nurse, Personal Support Worker and Speech Therapy.

Our clients receive the benefit of working with Health Care Managers who are specialized in the field of the elderly.

Tender Nursing Care is well-connected in the medical community and advocates for all patients.

We value continuity of care to ensure the highest quality of life and client satisfaction with our services.


Ica Poznic is a Registered Nurse with over two decades of general nursing experience. Trained locally as well as overseas, Ica has diverse medical experience in plastic and general surgery, orthopedics, urology, pediatrics, as well as community and emergency nursing. After working for twenty-five years in a hospital setting, Ica worked in community and home care for five years before starting Tender Nursing Care. With a strong background in the care of elderly clients, Ica is dedicated to ensuring the highest standard of care for her clients. Ica speaks fluent English, Romanian, Serbian, and Croatian. She is well-known in the GTA medical community and is well-connected to a wide array of specialists to better assist her clients in receiving the care they need.

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Care Provider Requirements:

  • Province Registered

  • Immunization Record

  • Criminal Record check

  • Professional References

  • Valid Vulnerable Police Check

  • Test Negative for Covid-19

  • Tuberculosis Test

  • CPR and 1st Aid Certification

  • Malpractice / Liability Insurance

  • Interview with Tender Nursing Care Agency Staff

Our staff are provided  with continued educational opportunities , all staff are up to date with current infection prevention and control measures.


Our Caregivers

Our highly qualified RNs, RPNs, and Certified PSWs are dependable, caring, friendly, and are committed to providing a high standard of care. Each of our caregivers is thoroughly screened, with complete qualification and police record background checks. In addition, all Tender Nursing Care employees are insured and have completed a comprehensive training program. All caregivers are supervised by an RN Case Manager.